Company Name : Adobe
Company Profile :
Adobe India offers a brilliant work environment that thrives on innovation. Adobe has offices in Noida and Bangalore; where over 2,500 employees enjoy cross functional exposure to various lines of businesses. Adobe India has the largest development center outside the U.S. contributing to more than 40 percent of product development globally.
Date of drive: 08- Nov - 2013
Stream Eligible : BE/B.Tech (CSE / IT / ECE / EEE / EE)
Experience : Freshers (2013 Batch)
Eligibility Criteria :
Minimum 65% throughout
Excellent Communication skills and computer fundamentals
Batch : 2013
Venue Location : Chandigarh Group of Colleges, Mohali (Punjab)
Position : Technical Support Consultant
Job Location : Noida
Process : Online Test
Responsibilities :
Access billing records and deliver receipts upon request using the internal SAP solution.
Reviewing and providing feedback regarding the knowledge base and technical support documentation to reflect current technical information on product
Special projects on an as-needed basis.
Providing day-to-day customer contact and actively seek resolution to customer problems with a high-level customer satisfaction via Email, Chat and Phone in full English.
Investigating, diagnosing and analyzing technical problems reported by customers.
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