Adobe India Off-campus drive for B.E/B.Tech. 2013 Freshers "Technical Support Consultant" CTC : 5.3 L p.a.

Company Name : Adobe

Company Profile :

Adobe India offers a brilliant work environment that thrives on innovation. Adobe has offices in Noida and Bangalore; where over 2,500 employees enjoy cross functional exposure to various lines of businesses. Adobe India has the largest development center outside the U.S. contributing to more than 40 percent of product development globally.

Date of drive: 08- Nov - 2013

Stream Eligible : BE/B.Tech (CSE / IT / ECE / EEE / EE)

Experience : Freshers (2013 Batch)

Eligibility Criteria :

Minimum 65% throughout

Excellent Communication skills and computer fundamentals

Batch : 2013

Venue Location : Chandigarh Group of Colleges, Mohali (Punjab)

Position : Technical Support Consultant

Job Location : Noida

Process : Online Test

Responsibilities :

Access billing records and deliver receipts upon request using the internal SAP solution.

Reviewing and providing feedback regarding the knowledge base and technical support documentation to reflect current technical information on product

Special projects on an as-needed basis.

Providing day-to-day customer contact and actively seek resolution to customer problems with a high-level customer satisfaction via Email, Chat and Phone in full English.

Investigating, diagnosing and analyzing technical problems reported by customers.

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